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Poll Workers 102: Training Knowledgeable and Confident Poll Workers

Poll Workers 102 highlights strategies, resources, and content areas for comprehensive, effective, and engaging poll worker trainings.

  • Course Number

    PW102
  • Self-Paced

About This Course

Before your poll workers can support voters during elections, they need to be trained on many skills, procedures, and laws that apply to elections. And it doesn't stop there: poll workers not only need to learn the information, but feel confident applying what they’ve learned in front of voters. This course covers how to make your training the best it can be, so your poll workers deliver a consistent, positive voting experience that builds trust with voters.

Training Knowledgeable and Confident Poll Workers is part of a four-course series on leading a successful poll worker program. By completing this course, you will:

  • Learn about new strategies and resources for comprehensive and engaging poll worker trainings
  • Consider accessibility, impartiality, and customer service skills as crucial elements to include in your trainings
  • Explore the importance of poll worker training in dealing with unexpected or exceptional situations at polling locations

Who is this course designed for?

  • Local election administrators who build and/or facilitate poll worker training programs
  • Local election administrators who oversee or manage poll worker programs
  • Others looking for an overview of the full scope and impact of poll worker programs

Special Thanks

  • Lauren Miller

    Brennan Center
  • Maribeth Witezl-Behl

    Madison, Wisconsin

Course Staff

Frequently Asked Questions

How do I complete the course?

There are a few steps to complete a course. After you complete the content, the course will prompt you to:

  1. Complete a post-course survey
  2. Confirm that you have reviewed all course materials
  3. Request your course certificate

Please complete all of these steps, so that we can count your progress! We will describe each step in detail at the end of the course.

Do I receive a certificate for this course?

Yes! At the end of each course, there are instructions for completing the course and generating a certificate of completion.

What web browser should I use?

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